Privacy Policy

1. Introduction

OakGrovePoint ("we," "our," or "us") is dedicated to safeguarding your privacy. This Privacy Policy details our approach to managing your data when you access our website oakgrovepoint.sbs or use our yacht hiring services.

Your use of our services constitutes acceptance of the data handling practices laid out in this document. We are in compliance with privacy protection statutes such as the Personal Information Protection and Electronic Documents Act (PIPEDA) along with other significant Canadian privacy laws.

2. Data Collection

2.1 Personal Information

Personal details are collected with your consent when you:

• Reserve a yacht charter
• Reach out to us through our site or by telephone
• Sign up for our newsletter
• Complete forms on our webpage
• Join surveys or promotional activities

The kind of information gathered may consist of:

• Your name and contact information (such as emails, phone numbers, and addresses)
• Financial details (handled securely by third-party platforms)
• Preferences and specifications for charters
• Emergency contact data
• Allergies or health-related info (if shared)

2.2 Information Collected Automatically

Automatic data collection occurs when our website is accessed, including:

• Your IP address and geographic details
• Browsing software and its version
• Webpages seen and the duration of your visit
• Referencing domains
• Devices data (model, screen dimensions, and the like)

2.3 Cookies and Similar Tracking Methods

For improving user experience, we employ cookies and similar tracking tools, enabling us to:

• Retain your custom settings
• Analyze webpage performance and traffic
• Offer tailored content
• Enhance what we offer you

Preferences for cookies can be adjusted in your browser options or through our cookie consent notification.

3. Utilization of Your Data

The information we collect is used for purposes such as:

• Provision of Services: To manage yacht charters, process reservations, and communicate regarding your bookings
• Customer Assistance: To address your inquiries and assist you
• Transaction Management: To handle payments and billing
• Safety Measures: To maintain secure operations and prevent fraudulent activities
• Promotional Activities: To contact you about offers and news, upon agreement
• Improving our Website: To evaluate traffic patterns and enhance our site's performance
• Adhering to Laws: To comply with legal and regulatory obligations

4. Distribution and Disclosure of Information

We pledge to not sell, exchange, or lease your personal details to any third party. However, we might share your information given certain conditions:

4.1 Partners in Services

We may exchange information with third-party providers who aid us with services including but not limited to payment processing, web hosting, email campaigns, analytics, and customer service.

4.2 Legal Obligations

Your data may be disclosed if mandated by law or to conform to legal processes, judicial orders, or when investigating potential deceit or prohibited actions.

4.3 Business Transactions

If our business is involved in a merger, purchase, or sale of assets, your information could form part of the transferred assets.

5. Secure Data Practices

We employ suitable security measures including encryptions, secure servers, controlled access, systematic reviews, and staff training to shield your personal data from unauthorized access, changes, exposure, or deletion.

Nevertheless, please be aware that there are no completely secure methods for data transmission over the internet or electronic data storage. We cannot promise the absolute protection of your data.

6. Data Retention Policy

We keep your personal information only for the period necessary for fulfilling its intended purposes or as required by law. Typical retention spans are as follows:

• Reservations for the charter: 7 years for tax and legal matters
• Marketing correspondence: until you decide to opt out or deletion is requested
• Web analytics data: 26 months
• Client services: 3 years following the last activity

7. Rights and Preferences

You possess rights such as data access, correction, erasure (in conformity with legislation), data portability, marketing opt-outs, and managing cookie settings. To exercise these rights, please contact us at the below particulars.

8. External Services

8.1 Google Analytics

To understand webpage engagement, we integrate Google Analytics. You may decline participation through the Google Analytics Opt-out Browser Add-on.

8.2 Social Media Interfaces

Links on our site may connect you to various social platforms that operate under their specific privacy protocols.

8.3 Payment Processors

External PCI DSS-accredited processors facilitate our financial transactions.

9. Cross-border Data Movement

We might process your data in jurisdictions outside of Germany, ensuring that we observe suitable protections according to the relevant privacy laws.

10. Protecting Minors

Our offerings are not structured for individuals below the age of 13 and we do not deliberately collect data from such individuals. Upon suspicion that a minor has provided us with personal data, contact us at once.

11. Privacy Policy Updates

We reserve the right to modify this Privacy Policy to reflect changes in our practices or regulatory changes. Notice of any updates will be provided by posting the new policy on our site, alerting our registered users, or through a visible notice. Continued use after the new effective date implies agreement to the amendments.

12. Reaching Out to Us

For inquiries concerning this Privacy Policy or our data handling practices, please get in touch with us:

13. Abidance by Google Ads User Consent Policy

We act in accordance with the Google Ads user consent policy. Options regarding your cookie and tracking preferences can always be revised using our cookie settings.